Legal

Privacy Policy

Last updated: February 28, 2026  ·  Provident Tax Relief

1. Overview

Provident Tax Relief ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website at providenttaxrelief.com, contact us, or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We collect information you provide directly to us, including:

  • Contact information — name, email address, phone number, and job title
  • Business information — company name and number of W-2 employees
  • Communications — messages you send us via our contact forms or email
  • Scheduling information — appointment details when you book a consultation

We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs, through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our services
  • Schedule and conduct consultations and discovery calls
  • Send you information about our SIMERP program and related services
  • Send appointment reminders and follow-up communications
  • Send SMS text messages when you have opted in (see Section 4)
  • Improve our website and services
  • Comply with applicable laws and regulations

4. SMS Terms & Privacy

This section contains the complete SMS Terms of Service and Privacy Policy governing text message communications from Provident Tax Relief.

Terms of Service

By opting in to SMS messages from Provident Tax Relief, you agree to receive text messages for customer support, service updates, and other communications related to your account.

You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

SMS Privacy Policy

Provident Tax Relief does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers — We may share information with trusted vendors who assist in operating our website, conducting our business, or servicing you (e.g., scheduling platforms, CRM systems, email delivery services), provided those parties agree to keep this information confidential.
  • Legal compliance — We may disclose information when required by law, court order, or other governmental authority.
  • Business transfers — In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

As stated in Section 4, we do not share SMS opt-in data or mobile numbers with any third parties for marketing or promotional purposes under any circumstances.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Request correction of inaccurate or incomplete information
  • Deletion — Request deletion of your personal information, subject to certain exceptions
  • Opt-out of SMS — Text STOP at any time to unsubscribe from SMS communications
  • Opt-out of marketing emails — Click "unsubscribe" in any marketing email we send

To exercise any of these rights, please contact us at [email protected].

8. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: